Herald Hotel Malacca, Malacca
About the Hotel
Herald Hotel is situated in Melaka, Malaysia, known for its rich history and cultural heritage. The hotel offers modern accommodations that feature essential amenities for comfort. Its location provides easy access to local attractions, including Jonker Walk and historical sites. With a variety of services and facilities, Herald Hotel aims to cater to both leisure and business travelers.
Location
The hotel is located just a 10-minute drive from Jonker Street Night Market, one of the city's main attractions. It is conveniently near several historical sites, including A Famosa, Porta de Santiago, and Christ Church. Kuala Lumpur International Airport is approximately 52.5 miles away, while local attractions are easily reachable by car.
Rooms
The hotel offers 65 air-conditioned rooms designed for comfort and convenience. Each room features a flat-screen TV and an electric kettle to enhance the guest experience. Private bathrooms include shower facilities, hairdryers, and complimentary toiletries. Suites provide a separate living area and additional amenities such as a spa bath.
Leisure & Business
Herald Hotel provides complimentary WiFi access in public areas for guests. The 24-hour reception staff are available to assist with luggage storage and access to airport shuttle services. Business needs can be handled with fax and photocopying services provided on-site. Guests can also plan excursions with assistance from the tour desk.
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Free Wi-Fi
- Parking
Room features
- Air conditioning
Media
- Television
Location
Reviews and Ratings
I had a disappointing experience at this hotel. The check-in process was frustratingly slow, and the room lacked basic amenities like a rubbish bin and a properly fixed shower door. While the room itself was new and spacious, the overall service was lacking, especially when it came to simple requests like extra towels. I won’t be returning.
My experience at the hotel was a mix of comfort and frustration. The room was spacious and had a fantastic jacuzzi, which was definitely a highlight. However, the service left a lot to be desired, with various issues like lack of blankets and rude staff when I tried to have a visitor. Despite being in a convenient area with dining options nearby, the strange policies and poor customer care would make me think twice about returning.
The hotel has a great location near old Melaka town, but unfortunately, it falls short in many areas. I encountered a room with a terrible smell, and the staff didn't seem to care much about resolving our issues. Moving to a cleaner room took too long, and I was really disappointed with the overall condition. I'll definitely be looking for other options next time.
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